The Consular Section of the U.S. Embassy in Copenhagen is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
The call center will accept calls between 8am and 8pm, Monday through Friday at:
+45 89 88 75 55 if calling from Denmark,
+1-703 520 2567 if calling from the United States
Live chat is available as well at the Visa Information Service contact page.
If you prefer to send an email to a visa customer service representative, please email: Supportemail@example.com.Detailed information regarding visa application procedures is available at www.ustraveldocs.com.
If the consular officer has asked you to submit further documents, if you have a question regarding your visa case currently pending at the Embassy or if you have feedback regarding the visa application process you may use our contact form. Please note that case specific information can only be provided to the applicant or a legal representative.
Visiting the Embassy or Consulate
The Embassy is located at Dag Hammarskjölds Allé 24 in Østerbro, Copenhagen. The nearest S-train station is Østerport station.
Criteria for Requesting an Expedited Appointment
Applicants should plan to apply well in advance of their scheduled travel. We suggest several weeks in advance when possible. We are able to expedite visa appointments only rarely in the following circumstances:
- In case of a personal or family medical emergency requiring travel to the United States.
- The death of an immediate family member in the United States (spouse, child, parent, or sibling).
- Urgent business travel for a specific meeting date in the United States.
- To begin study in the United States (interview appointment is past the start date for study on the Form I-20).
- To return to the United States to study or work (re-issuance of F1, M1, J1, H1B, L1 or other work visas).
To request an expedited appointment, please visit http://www.ustraveldocs.com/dk/dk-niv-expeditedappointment.asp.
Other Useful Information
Applicants planning to travel to the United States for business or tourism purposes must demonstrate that they are properly classifiable as visitors under U.S. law. Potentially useful information may include evidence and documents that demonstrate an applicant’s ties outside of the United States, the purpose of the trip, intent to depart the United States, and arrangements made to cover the costs of the trip. As a general rule it is better to prepare more documentation on the day of the interview than less. However, documents are not required to qualify for a visitor visa per se.
Airline tickets do not constitute proof of intent to depart the United States. The Embassy advises applicants to be prepared for possible delays and not to make final travel arrangements until the visa is printed.
Depending on individual circumstances, applicants may provide additional documentation substantiating the trip’s purpose and specifying the nature of binding obligations, such as family ties or employment.
Approved visas will be ready no earlier than after 2 business days, and applicants should anticipate at least a one-day turnaround. Visas will be sent in the mail to your local post office. You can track your passport using our GSS website.
Diplomatic and Official Visas
If you are going to the United States as an official representative of your government, certain international organizations or the military, please see our page with information regarding visas for diplomats, other government officials and foreign military personnel. There is no visa application fee when applying for these visa classes