Summer 2021 Appointment Availability: The U.S. Embassy in Copenhagen is currently offering as many visa appointments as resources allow and is committed to working through the significant visa appointment backlog in place as a result of COVID-19. The U.S. Embassy in Copenhagen has limited appointment availability left in calendar year 2021. Depending on your visa category, the next available visa appointment may be in November 2021 or later. In addition, the Embassy will be closed for all visa services except for diplomatic/official and those traveling for life-or-death emergency reasons between July 19 and August 20 and again from August 30 to September 10. If you have a life or death emergency reason for travel to the United States and require a visa to travel to the United States please request an expedited appointment via our scheduling website. All other expedite requests will be denied, including for F, M, or J students with a start date that takes place prior to your scheduled visa appointment. The Embassy will take appointments in the order in which they are received to work through the backlog in an equitable manner. If you are an F, M, or J applicant, you may need to work with your institution or organization to request a later start date or postpone your program. Additional information about visa processing times and national interest exceptions for travel can be found on our Status of Visa Services page.
Visa Application Fee: In the meantime, the U.S. Mission will extend the validity of your payment (known as the MRV fee) until September 30, 2022, to allow all applicants who were unable to schedule a visa appointment as a result of the suspension of routine consular operations an opportunity to schedule and/or attend a visa appointment with the already paid fee. Please continue to monitor this site for information on when we will return to routine visa operations.
Visa Categories Open for Interview: The U.S. Embassy has not yet resumed routine visa operations. We are open for most critical visa categories, including student and exchange visitor visas (F, M, and J visa), journalists (I visas), crew (C1/D visas), petition-based employment visas, and treaty trader and investor visas. We are NOT open for B1/B2 tourism visa interview appointments. Schedule an appointment for a visa interview at the U.S. Embassy in Copenhagen via our appointment scheduling website.
If you Reside Outside Denmark: The U.S. Embassy in Copenhagen is not currently accepting visa applications from individuals who do not normally reside in the Kingdom of Denmark. Please contact the Embassy or Consulate in the country in which you reside to schedule a visa appointment.
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
The call center will accept calls between 9am and 5pm, Monday through Friday at:
+45 89 88 75 55 if calling from Denmark,
+1-703 520 2567 if calling from the United StatesLive chat is available as well at the Visa Information Service contact page.
If you prefer to send an email to a visa customer service representative, please email: Supportemail@example.com.Detailed information regarding visa application procedures is available at www.ustraveldocs.com.“If the consular officer has asked you to submit further documents, if you have a question regarding your visa case currently pending at the Embassy or if you have feedback regarding the visa application process you may use our contact form. Please note that case specific information can only be provided to the applicant or a legal representative.”
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.