Lost or Stolen Passports

If your U.S. passport was lost or stolen, you may use the following guidance to prepare for the application for a replacement passport:

Complete FORM DS-11 online, and print it out. Do not print the instructions as you are to use this website instead.  At ‘Mailing Address’ list your Danish address, even if it is only temporary (a hotel and/or a relative’s address).  Do NOT sign the form.  Applications filled out by hand may require longer to process.

Complete FORM-64, Statement Regarding A Lost or Stolen U.S. Passport  Book And/Or Card, online, print it and sign it.

If you cannot print out the forms, please do study them online in advance.

You must provide an answer to question no. 5, even if you do not have a Social Security Number or you do not remember it.  Do NOT list your Danish CPR number.

For an applicant that does not have U.S. Social Security Number, you must submit a statement,  

On your application form you must write the word ‘NONE‘ at item no. 5 on your DS-11 form.  Do NOT write zeros.

This statement will work only once. Upon receipt of your new passport you must apply for a Social Security Number asap.  The application begins by contacting the Federal Benefits Unit at the U.S. Embassy in Oslo, Norway

If at all possible try to bring at least a print-out or photo copy of your primary  citizenship evidence, e.g.:

  • your now lost/stolen passport, or
  • a previously issued passport, or
  •  your U.S. birth certificate, or
  • your consular report of birth abroad, or
  • your naturalization certificate, or
  • your citizenship certificate.

Of course if you have a passport card you may present that too.

If available bring valid proof of identity.  This can be any valid government issued identity document, e.g. a passport card, a foreign passport or driver’s license, I.D. card, Military I.D. or U.S. driver’s license.

Provide one U.S. format photo: 2″ x 2″ (5 x 5 cm.) passport photo. We cannot process the smaller Danish format photos!  Click here for guidance on the perfect U.S. passport photo.  Make sure to watch the video.

If possible, bring a plain photocopy or print out of:

  • your identity document, and
  • your U.S. passport, if available, and
  • any other supporting documents as applicable to your application.

Copies of the forms are not required.

When replacing a lost or stolen passport for a child under age 16, you must also present the following;

  • Proof of parentage – as you will be signing on behalf of your  child we must see a copy/scan of your child’s birth certificate or Consular Report of Birth Abroad listing your relationship.
  • Both parents must consent to the issuance of a minor passport, even an emergency passport, so if only one parent is available to sign, we must have consent from the non-appearing parent by way of a notarized consent, e.g. with Form DS-3053, Statement of Consent to Issuing a Passport to a Child.

For more guidance on applying for a passport for a minor child, see our page on Passports for Minors

 

You can pay the appropriate passport services application fee in DKK KR, in U.S. dollars, or by credit card.  Note that we can only process credit card payments if the card holder is available to sign the payment authorization slip.  When paying in cash, please try to bring exact change. For the current fee, click here.

Yes, under the current Covid-19 situation you must have an appointment to apply for your replacement passport.

If you are a visitor in transit you may send an e-mail to CopenhagenACS@state.govwith your travel itinerary to the United States.  We will then set up an appointment for you.

If you are a resident of Denmark you must set up an appointment via the link below.  IMPORTANT: Print the appointment confirmation page or save it on your phone.

ARRIVE ON TIME

Try to arrive at the Embassy at least 10 minutes prior to your appointment time.  If you miss your slot we must ask you to reschedule.

Note that slots open up if we receive cancellations. Check back with our appointment system regularly if you wish for a earlier appointment slot.

Do I have to file a police report?

Yes.  And you must bring it to your application for a replacement passport.  A U.S. passport is a valuable document, not just for the rightful bearer; therefore you must report the loss or theft of a U.S. passport to the local police authorities to avoid Identity theft!  

How can someone steal your identity?  Identity theft occurs when someone uses your personal information such as your name, your passport information, social security number, credit card number or other identifying information, without your permission to commit fraud or other crimes.

Upon application you will receive instructions on when you can collect your emergency passport.

Approved emergency passports can usually be collected the same day.

Please note that emergency passports are essentially for finishing your trip and returning to the United States.  Not all countries will admit U.S. citizens on an emergency passport: check here for more information.  

Once you arrive at home you must get your emergency passport replaced with a regular full validity passport as soon as possible.  You will receive a letter with instructions on how to do this.

Picking up in person option:

No appointment necessary – Pick up time: 8:15 a.m. ONLY, Monday through Thursday, except holidays:

Our holiday schedule can be found  at: https://dk.usembassy.gov/holiday-calendar/

You will received an email informing you the documents are ready for pickup. Please bring copy of this e-mail, photo Id and your previous passport if you did not turn it in when you applied for the passport. No appointment is necessary.

Mailing option:

If you would like us to mail the passport back to you, you need to provide  a A5 (C5) sized envelope addressed to you with a recommended mail postage label (postnord.dk).  Retain your tracking number.

Alternatively you may add 99 DKK stamps on your return envelope for Denmark, and 132 DKK stamps for Sweden/Greenland or Faroe Islands.

To replace a lost or stolen U.S. passport you will need to bring:

  • Completed forms DS-11 and DS-64
  • Proof of U.S. Citizenship
  • Proof of Identity
  • A 5×5 Cm/2”x2” recent (less than 6 months old) color passport photo, look straight into the camera, no glasses, white background
  • Photocopies of your supporting documents.
  • The fee, to be paid in dollars, the DK KR equivalent or by credit card in your name!
  • If you want us to return your new passport by mail: A5 (C5) sized passport return envelope, with your name and address and postage (Post Nord Recommended electronic label or“1” stamps: 99 DK KR or Denmark / 132 DK KR if you live in Sweden).
  • Police Report