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Health Alert: U.S. Embassy Copenhagen, Denmark
Embassy Resumes Limited Citizenship Services; Notaries and Social Security Services Remain Suspended
May 19, 2020

Location:  Denmark

(NEW) U.S. Embassy Copenhagen Resumes Limited Citizenship Services:  Beginning May 20 the U.S. Embassy in Copenhagen will resume limited appointments for citizenship services:  U.S. passports and Consular Reports of Birth Abroad (CRBA).  If you are eligible to renew your passport by mail, use this option to avoid wait times for an in-person appointment. Expect long delays to receive your new passport or CRBA.  The printing facilities in the U.S., which print the physical passport books and CRBAs for U.S. citizens worldwide, remain closed due to COVID-19 with no definitive date for reopening. The embassy will take passport fees and applications and will hold them for processing until the U.S. facilities reopen.

(NEW)Notaries and Social Security Services Remain Suspended:  Routine notarial and social security services remain suspended due to COVID-19.  If you need a certified copy of a document for Social Security, consider mailing your documents to us for this service while routine operations remain closed.  Email us at CopenhagenACS@state.gov for more information.

(NEW)U.S. Citizens in Sweden: The Danish border remains closed through at least June 1. Visiting the U.S. Embassy in Copenhagen for routine consular services has not been deemed a “worthy purpose” of travel by the Danish government; non-Danish nationals risk being barred entry into Denmark. A full list of exceptions to the Danish border closure requirements can be found on the Danish government COVID-19 information page.  U.S. citizens in Sweden who require consular services should contact the U.S. Embassy in Stockholm

Emergency services remain available: In an emergency, our embassy can assist with a limited-validity, emergency passport for an adult or a minor.  If you have not received your Consular Report of Birth Abroad (CRBA), an emergency passport may still be issued by your nearest embassy/consulate. In an emergency, our embassy can assist with a limited-validity, emergency passport for an adult or a minor.  If you have not received your Consular Report of Birth Abroad (CRBA), an emergency passport may still be issued by your nearest embassy/consulate.

Commercial Flights to the U.S.:  As of May 19, the only way to travel from Denmark to the United States is by transiting through Amsterdam, Frankfurt, or Paris.  Air France recently began a twice weekly flight from Copenhagen to Paris, operating on Tuesdays and Saturdays.  From Paris, there are flights back to the United States on Delta and Air France.  Anyone transiting through France to reach the United States must have an attestation, available in English here.  You do not need an endorsement from the Embassy for this attestation.  There is one daily KLM flight to Amsterdam and two daily Lufthansa flights to Frankfurt; both Amsterdam and Frankfurt have multiple options for onward flight connections to the United States on Delta, KLM, and United. U.S. citizens transiting through Frankfurt or Amsterdam will not be allowed to leave the airport while transiting.  They must stay at the airport between flights.

SAS Airlines’ nonstop U.S.-bound flights remain suspended with no definitive date announced when it will resume these routes.  If you have an SAS airline ticket for summer travel do not assume the flight is guaranteed.  SAS has previously cancelled flights with short notice; check with SAS to see if your flight is confirmed.

U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not anticipate arranging repatriation flights from Denmark at this time.

Danish residency permit renewals: We are aware that the temporary suspension of passport services is impacting the ability of U.S citizens to renew their residence permits in Denmark.  The Danish Immigration (SIRI) authorities are also aware that U.S. passport processing has been temporarily suspended across the globe.  The situation is evolving so please monitor our website and the SIRI website often for updates.

Global Level 4 Health Advisory:  The Department of State released a Global Level 4 Health Advisory on March 19 advising all U.S. citizens who live in the United States to arrange for immediate return, unless they are prepared to remain abroad for an indefinite period.  If the Kingdom of Denmark is your normal place of residence and you plan to remain here, avoid travel to other, third locations until the crisis is over.  If you wish to depart Denmark for the United States, you should contact your airline immediately to arrange commercial air travel home.  If your travel has been disrupted due to flight cancellations, please contact your airline immediately to rearrange your booking.

Unsubscribe from STEP:  A temporary change to email messaging was made for the health and safety of all Americans unexpectedly kept abroad during the COVID-19 crisis.  As a result, it is not possible for STEP registrants to opt out of receiving messages at this time.  Once the COVID-19 crisis is over you may unsubscribe from these emails following our regular procedures by doing to this website and following the simple instructions to unsubscribe:   https://step.state.gov/STEP/Pages/Common/Subscribe.aspx

Actions to Take:

  • Consult the CDC website for the most up-to-date information.
  • Call the Danish COVID-19 hotline if you are in Denmark and experiencing flu-like symptoms:  +45 70 20 02 33.
  • For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations.
  • Expect additional travel restrictions to be put into effect with little or no advance notice.
  • Visit the COVID-19 crisis page on travel.state.gov for the latest information.
  • Check with your airlines or cruise lines regarding any updated information about your travel plans and/or restrictions.
  • Visit our Embassy webpage on COVID-19 for information on conditions in Denmark.
  • Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.


*During this COVID-19 crisis U.S. Embassy Copenhagen will send a weekly alert each Tuesday to keep U.S. citizens informed.