Health Alert – U.S. Embassy Copenhagen, Denmark

Location:  Denmark

(NEW) U.S. Citizens in Sweden:  On June 25 the Danish government announced updated border entry guidance.  Under current guidance the border region of Skane in Sweden is not considered an “open” region for the purposes of travel to Denmark, unless you are transiting to an airport in Denmark or otherwise meet one of the exceptions to the Danish entry ban.  The full list of exceptions to the Danish border closure requirements can be found on the Danish government COVID-19 information page.  Exceptions to the Danish border closures change frequently, often with little to no notice.  Contact the Danish National Police hotline number for advice about whether your appointment at the U.S. Embassy in Copenhagen is permissible under current Danish guidelines.  The hotline has English-speaking operators and is open weekdays from 8:00 a.m. to 4:00 p.m. local and weekends and holidays from 9:00 a.m. to 2:00 p.m. local at:  +45 7020 6044.  U.S. citizens in Sweden who require emergency consular services should contact the U.S. Embassy in Stockholm.

(NEW)Overseas Voter Registrations –  Embassy Drop Off Option:U.S. Citizens can drop off overseas voter registrations, known as Federal Post Card Applications (FPCA), at the U.S. Embassy in Copenhagen, Monday-Friday (not on holidays) between 9:00 a.m. and 4:00 p.m. Overseas voters should review the Federal Voting Assistance Program website for detailed instructions on how to register to vote overseas and receive an absentee ballot. FPCA registration cards dropped off at the embassy will be mailed to the U.S. through the embassy’s diplomatic pouch mail service and will take approximately 4 weeks to arrive at the U.S. destination.

Danish Authorities Loosened Border Restrictions for Certain Travelers on June 27:  Effective June 27 the Danish government eased border restrictions to allow entry for travelers resident in countries determined to have low COVID-19 infection rates.  Most residents in the EU, the Schengen Area, and the United Kingdom may enter Denmark for tourism-related travel if they have a lodging reservation in Denmark for six nights or longer.  The Danish border closure – imposed on March 14 – remains in place for tourism-related travel from the United States.  There is no definitive date when travelers from the United States will be permitted to enter Denmark for tourism-related travel.  Detailed information can be found on the Danish government COVID-19 information page (available in English). 

The Danish border closure does not apply to foreigners who have valid Danish work or residency permits; foreign spouses, children, or parents of Danish citizens or foreign legal residents in Denmark; and those the Danish government determines have a “worthy purpose” of travel.  There are no travel restrictions for U.S. citizens who want to depart Denmark.

Exceptions to the Danish border closures are added frequently, often with little to no notice.  A full list of exceptions to the Danish border closure requirements can be found on the Danish government COVID-19 information page.  Contact the Danish National Police hotline number for advice about whether your purpose of travel is permissible.  The hotline has English speaking operators and is open weekdays from 8:00 a.m. to 4:00 p.m. local and weekends and holidays from 9:00 a.m. to 2:00 p.m. local at:  +45 7020 6044. 

Save Time Using the Passport Renewal-by-Mail Option:  Most adults can renew their passport using the mail-in option. Due to the limited number of in-person embassy appointments and the application processing backlog, we ask that you use the mail-in option if you are eligible. This saves you time and leaves available appointment slots for your fellow citizens who require an in-person interview with a consular officer.  Eligibility and step-by-step instruction for the passport renewal-by-mail option can be found on our website:  https://dk.usembassy.gov/u-s-citizen-services/passport/renewal/

Commercial Flights to the U.S.:  SAS Airlines resumed nonstop flights from Copenhagen to Chicago and New York on June 10. However, if you have an SAS airline ticket for summer travel to other U.S. destinations, do not assume the flight is guaranteed.  SAS has previously cancelled flights with short notice; check with SAS to see if your flight is confirmed.

From Kastrup Airport there are multiple flights per week on various air carriers to other European hubs from which you can board a U.S.-bound flight.  The most common hubs are Amsterdam, London, Frankfurt, and Paris.  The most common air carriers operating at this time are SAS, KLM, British Air, Lufthansa, and Air France.  Flight routes from Kastrup Airport are being added or modified frequently.  Book tickets directly with your airline.  Check with your airline directly to see if your flight is confirmed.

U.S. citizens transiting through Frankfurt or Amsterdam will not be allowed to leave the airport while transiting.  They must stay at the airport between flights.  Anyone transiting through France to reach the United States must have an attestation, available in English here.  You do not need an endorsement from the Embassy for this attestation.

U.S. Embassy Copenhagen Open for Limited Citizenship Services:  The U.S. Embassy in Copenhagen is open for limited citizenship services:  U.S. passports and Consular Reports of Birth Abroad (CRBA).  If you are eligible to renew your passport by mail, use this option to avoid wait times for an in-person appointment. Expect delays to receive your new passport or CRBA.  The printing facilities in the U.S., which print the physical passport books and CRBAs for U.S. citizens worldwide, recently reopened with reduced staffing and are working through a backlog.

Notaries and Social Security Services Remain Suspended:  Routine notarial and social security services remain suspended due to COVID-19.  If you need a certified copy of a document for Social Security, consider mailing your documents to us for this service while routine operations remain closed.  Email us at CopenhagenACS@state.gov for more information.

 Emergency services remain available:  In an emergency, our embassy can assist with a limited-validity, emergency passport for an adult or a minor.  If you have not received your Consular Report of Birth Abroad (CRBA), an emergency passport may still be issued by your nearest embassy/consulate. In an emergency, our embassy can assist with a limited-validity, emergency passport for an adult or a minor.

Global Level 4 Health Advisory:  The Department of State released a Global Level 4 Health Advisory on March 19 advising all U.S. citizens who live in the United States to arrange for immediate return, unless they are prepared to remain abroad for an indefinite period.  If the Kingdom of Denmark is your normal place of residence and you plan to remain here, avoid travel to other, third locations until the crisis is over.  If you wish to depart Denmark for the United States, you should contact your airline immediately to arrange commercial air travel home.  If your travel has been disrupted due to flight cancellations, please contact your airline immediately to rearrange your booking.

Unsubscribe from STEP:  A temporary change to email messaging was made for the health and safety of all Americans unexpectedly kept abroad during the COVID-19 crisis.  As a result, it is not possible for STEP registrants to opt out of receiving messages at this time.  Once the COVID-19 crisis is over you may unsubscribe from these emails following our regular procedures by going to this website and following the simple instructions to unsubscribe:  https://step.state.gov/STEP/Pages/Common/Subscribe.aspx.

Actions to Take:

  • Consult the CDC website for the most up-to-date information.
  • Call the Danish COVID-19 hotline if you are in Denmark and experiencing flu-like symptoms:  +45 70 20 02 33.
  • For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations.
  • Expect additional travel restrictions to be put into effect with little or no advance notice.
  • Visit theCOVID-19 crisis page on travel.state.gov for the latest information.
  • Check with your airlines or cruise lines regarding any updated information about your travel plans and/or restrictions.
  • Visit our Embassy webpage on COVID-19 for information on conditions in Denmark.
  • Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.

Assistance:
U.S. Embassy Copenhagen, Denmark
Dag Hammarskjölds Allé 24
2100 København Ø

During business hours: +[45] 3341-7100
After business hours: +[45] 3341-7400
CopenhagenACS@state.gov
https://dk.usembassy.gov

State Department – Consular Affairs
888-407-4747 or 202-501-4444

Denmark Country Information

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*During this COVID-19 crisis U.S. Embassy Copenhagen will send a weekly alert each Tuesday to keep U.S. citizens informed.