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Emergency Contacts

U.S. citizens visiting or residing in Denmark should note that the emergency number for the Danish police, rescue, and fire departments is 112.

If you are a U.S. citizen, with an emergency and requiring Embassy assistance, please contact the U.S. Embassy in Copenhagen at the following telephone numbers:


+45 3341 7100 – Monday through Friday from 8.30 a.m. to 5.00 p.m. Except on U.S. and Danish holidays

+45 3341 7400 – After 5.00 p.m., weekends, and holidays

+45 3341 7100 – Outside of Denmark

E-mail: CopenhagenACS@state.gov




Consular Section

Contact the American Citizen Services Unit via CopenhagenACS@state.gov. Please note that the U.S. Embassy and Consulate are closed on Embassy Holidays. 

To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:


  • The call center will accept calls between 9am and 5pm, Monday through Friday at:

         +45 89 88 75 55 if calling from Denmark,

         +1-703 520 2567 if calling from the United States

Live chat is available as well at the Visa Information Service contact page.


  • If you prefer to send an email to a visa customer service representative, please email: Support-denmark@ustraveldocs.com. Detailed information regarding visa application procedures is available at www.ustraveldocs.com.
  • If the consular officer has asked you to submit further documents, if you have a question regarding your visa case currently pending at the Embassy, or if you have feedback regarding the visa application process you may use our contact form. Please note that case specific information can only be provided to the applicant or a legal representative.




Public Diplomacy Section

General inquiries

Do you have questions about U.S. foreign policy, U.S. history, or U.S. culture? Send us an email on CopenhagenQuestions@state.gov.

Embassy Speakers

Would you like to visit the Embassy for a presentation from one of our speakers or would you like to invite a speaker to visit your school or organization? Send us an email on CopenhagenSpeakers@state.gov.

Small Grants Program

Do you have questions about our small grants program that you can’t find an answer to on our grants page? Send us an email on CopenhagenGrants@state.gov.

Embassy Copenhagen

Dag Hammarskjölds Allé 24
2100 København Ø
Phone: (+45) 33 41 71 00
Fax: (+45) 35 43 02 23

Embassy Holidays

U.S. Consulate Nuuk

Aalisartut Aqqutaa 47
Nuuk 3900
Phone: (+299) 384100
Email: USConsulateNuuk@state.gov

Consulate Holidays